In & Around The Suite

When you arrive, first of all you’ll need to know how to operate things in & around the suite. So we’d like to help you get acquainted with Playa del Sol Resort and Suite 370 itself. Here you will find information about some of the suite amenities and learn how to operate things like the entertainment system.

Appliances Instructions/Information:

Central Air Conditioning

In & Around The Suite - Playa del Sol 370's Thermostat System

The air conditioning is controlled using a wall mounted thermostat near the bathroom door. We generally maintain the temperature at around 70 F – 75 F and it should not be necessary to adjust it beyond that range. For AC, please ensure the SYSTEM switch is on “Cool” and the FAN switch is on “Auto”. However, if you do need to adjust the temperature, you can simply press the up or down arrow on the panel. Please ensure all doors and windows are closed whilst it is running otherwise it will not operate efficiently.

Kitchen Equipment 

In & Around The Suite - Cook Up A Storm In Our Fully Equipped Kitchen

Our kitchen is fully equipped. You’ll find, amongst other things, a full-size fridge & freezer, dishwasher, microwave, stove & oven, coffee maker, toaster, kettle, high quality cookware, bakeware, utensils etc. If any of these items are not in the suite upon your arrival, please let us know so we can replace them as soon as possible. Should you have any questions during your stay please feel free to contact us.

In Suite Washer & Dryer

In Suite Washer & DryerSuite 370 has a stackable Whirlpool washer & dryer which are simple to operate. We provide a starter supply of laundry detergent and softener.

Enjoying Your Time Inside:

Wifi & Internet Details

Shaw High Speed Internet PackageSuite 370 is equipped with Wifi and High Speed Internet. The wireless router is located in the entertainment unit underneath the TV. Please note that the green glowing lights should always be on. If they are not, then the connection is faulty. In this case please turn the unit off (button on side), wait 1 minute and then switch on again. If it fails after restarting please call the local manager (the number is on Playa del Sol 370 ~ Quick Reference Guide). Do not attempt to fix it yourself.

Connection details | Shaw Communications: Network Name is 9586AC Password: (Will be email to you prior to your arrival. It is also on the Quick Reference Sheet located on the side of the fridge).

Entertainment System:
Television ~ Living Room

Shaw Cable Remote Control

Shaw Universal Remote ~ turns the TV on & off, controls the volume for the television and controls the Shaw Cable TV Box for selecting channels. The program guide and all channel selections related to the cable TV package are made via this remote. To access Shaw Program Guide, ensure TV input source is selected to HDMI 3.

Blu-Ray Player ~ Living Room

Blu Ray DVD Player Remote Control

Sony Remote ~ controls Blu-Ray Player and your Netflix account. To access these functions, ensure TV input source is selected to HDMI 1. The Sony Blu Ray DVD Player Operating Manual can be found in the entertainment unit.

Sony Blu Ray DVD Player Operating Instructions

Sony s3500 Blu Ray Disc Player

Bluetooth Audio System:

Sony Bluetooth Audio SystemThe Sony Bluetooth Audio System can be paired with many mobile devices such as your mobile phone, iPad, or laptop computer. Ensure that your device has the Bluebooth turned on. For the Bluetooth operator’s manual and instructions, please click on the link below.

Help Guide Pairing & Connecting a Bluetooth Device

7 Port USB Charging Station:

Satechi 7 Port USB Charging StationThe Satechi charging station allows you to charge up to 7 mobile devices at once, including mobile phones, iPads & laptop computers.

Please note you will need to provide your own device USB charging cables.

Television ~ Bedrooms

Shaw Cable Remote ControlDaytek Remote ~ this remote is used only to turn the TV on & off and control the volume for the television. This remote also controls the “input” source, to access Shaw Program Guide, ensure TV input source is selected to HDMI 1.

Shaw Universal Remote ~ this remote controls the Shaw Cable TV Box and gives access to the program guide and all channel selections related to the cable TV package.

Games Room

Games RoomOn the 6th Level you will find the Games Room/Guest Lounge, with pool tables, poker table and a darts board. There is also a flat screen TV and entertainment system.

You will need your electronic key fob to access the Games Room and it’s open from 9:00 am – 11:00 pm.

 If you prefer not to leave the suite we have stocked the drawer in the entertainment unit with board games, cards and other fun family activities.

Fitness Room

Fitness Centre At Playa del Sol ResortOn the same level as Suite 370, you will find the Pool, Hot Tub and a Fitness Room. You will need your electronic key fob to access the Fitness Room and it’s open from 7:00 am – 11:00 pm

What you will find in the Suite

Maids Gone Green Starter KitWe provide a starter pack, which includes paper towel, toilet paper, a few trash bags, dish soap, dishwasher detergent, laundry detergent & softener as well as basic kitchen & bathroom cleaning products.

We also provide basic spices such as salt & pepper and some commonly used BBQ spices. If your cooking style requires something special, please bring it with you!

Maids Gone Green, provide not only our check-in service, they also do our eco-friendly cleaning and they provide a complimentary set of shampoo, conditioner, body wash and hand soap.

Once you have depleted the above supplies, you will be responsible for providing these types of products for the remainder of your stay.

Baby friendly:

Booster Seat & Activity Chair
The Regalo “My Chair” can be used as a booster seat and an activity chair. Its anchoring straps attach the booster seat to adult chair and it sets up and folds down in seconds. It’s durable, waterproof nylon so it’s great for both indoor and outdoor use. It also has a sturdy, all-metal frame.

For “My Chair” operator’s manual and instructions, please click on the link below. It outlines the safe and proper usage of this product.

My Chair Booster Instruction Manual


Enjoying Your Time Outside:

Pool & Hot Tub

A Pool With A View

Located on the 3rd Level is the outdoor pool and hot tub.
Pool hours are from 7:00 am-10:45 pm.

Playa del Sol Resort does not allow glassware in the pool area, therefore we have provided you with a selection of plastic cups to choose from in the suite.  We have also provided big blue pool towels so please do not use the white bath towel at the pool.


BBQNot only does Suite 370 provide you with a BBQ on the creekside balcony, both the main mezzanine on the pool deck and the smaller mezzanine out our front door have community grills. So, if you want to have a BBQ with the neighbours there are plenty of options.

BBQ Cooking Utensils
BBQ Cooking Utensils are in the kitchen drawer to the right of the dishwasher.

Lighting the BBQ
Turn the gas valve ON, located on the wall beside BBQ. Please use the supplied BBQ lighters. Lighting access hole is located on the right lower side of the BBQ.

Please Clean the BBQ After Use
1. Use supplied wire brushes and scrapper to clean grill
2. Operate BBQ on high heat for 5 minutes with lid down to “burn off” any food and oil products from the grill.
3. Use wire brushes again to do final clean of the grill. 4. Don’t forget to turn the gas valve OFF.

Curious to know more about what Playa del Sol Resort has to offer? Head on over to our Resort Added Services page and find out more.I